SALES TERMS
Updated: May 1, 2024
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER.
1. These Terms and Conditions
We are Puti Meditation College (Canada) Ltd. (“Company”, “We” “we”, “us”, “Our” or “our”), and these are the terms and conditions (the “Sale Terms”) on which we supply our Products and Services (defined below) to you through our website, https://www.PutiCollege.com (the “Site”). By placing an order for Products or Services from this Site, you affirm that you are of adult age (at least 19 years of age in Canada) to enter into this agreement or are acting under supervision and with consent of a person of adult age, and you accept and are bound by these Sales Terms. You affirm that if you place an order on behalf of an organization or company, you have the legal authority to bind any such organization or company to these Sales Terms.
You may not order or obtain Products or paid Services from this Site if you: (i) do not agree to these Sales Terms; (ii) are not of adult age in your province or territory of residence; or (iii) are prohibited from accessing or using this Site or any of this Site's contents, Products or Services by applicable law.
These Sales Terms are an integral part of our Terms of Use and our Privacy and Cookies Policy that apply generally to the use of our Site.
2. Products sold on the Site
Through our Site we offer for sale unique, one of a kind items. Many items are used and may have signs of wear and tear. We also offer digital products (including downloadable books and recordings). In these Sales Terms, we refer to all products sold through the Site as “Products”. Please read the following instructions before placing an order:
(a) Please take your time to review the images of the Products on the Site closely as they are a part of the item's description; we do our best to ensure that the pictures show all aspects of the items, good and not so good, so that any noticeable flaws are visible.
(b) Please carefully review the description of the digital Products. Once downloaded, digital Products are not eligible for return or refund.
(c) Images might not be the best judge of size when it comes to some items. For this reason, we include written measurements in our descriptions.
(d) We try to present colors as accurately as we can, but keep in mind that colors may show up differently on different screens and devices.
(e) If you are not familiar with the Product, please feel free to contact us with any questions or requests for additional images by selecting contact customer service after you login into your account..
(f) Your trust and understanding are our greatest satisfaction. If you have any questions during the purchase process, please leave a message on our Site or contact us by selecting contact customer service after you login into your account.
3. Services sold on the Site
Through our Site we offer for sale access to educational content provided as a streaming service or recorded classes, and add-on services that allow you to purchase various type of add-on blessing services (“Services”). When you purchase the Services, we grant you a limited, non-exclusive, non-transferable license to access and view the class and associated content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Site, in accordance with the Terms of Use and any conditions or restrictions associated with a particular class or feature of our Services.
4. Order Acceptance and Cancellation
(a) To place an order through the Site, you must create an account on the Site.
(b) You agree that your order is an offer to buy, under these Sales Terms, all Products and Services listed in your order. All orders must be accepted by us or we will not be obligated to sell the Products or Services to you. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered.
(c) If you notice that any information in the confirmation email is inaccurate, you must notify us immediately by selecting contact customer service after you login into your account. Any changes to your information on the order can be made only prior to shipment.
(d) The orders for the Products are shipped within seven business days of our receipt of the payment for such order and our confirmation of acceptance of the order.
(e) The Services are available for download upon our acceptance of the purchase order and our receipt of the payment for such order.
(f) We take reasonable efforts to ensure that the full order is delivered to you. However, if there is a shortage of the Products at the manufacturers’ facilities, or we are not able to receive the Products from our supplier, we may cancel the order or a portion of the order that we are unable to fulfil due to manufacturers’ or suppliers’ inability to supply and deliver the required quantities of the Products in a reasonable time frame. In such case, you will receive a refund on a pro-rated basis for the Products that were not delivered to you. If we deliver only partial order, you shall not be entitled to object to or reject the Products or any portion of them due to the partial shipment of the Products.
5. Prices and Payment Terms
All prices, discounts, and promotions posted on this Site are subject to change without notice. The price charged for a Product or Service will be the price advertised on this Site at the time the order is placed, subject to the terms of any promotions or discounts that may be applicable. All prices are in the United States currency, unless otherwise specified on the Site. You are responsible for any charges in relation to currency conversion. The price charged will be clearly stated in your order confirmation email. Price increases will only apply to orders placed after the time of the increase. Posted prices are exclusive of applicable Canadian GST/HST, and do not include charges for shipping and handling. All such charges will be added to your total price and will be itemized in your shopping cart and in your order confirmation email. For Products shipped outside of Canada, you will also be responsible for any import clearance and any applicable local taxes or import duties. We strive to display accurate price information; however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences.
(b) Terms of payment are within our sole discretion and payment must be received by us before our acceptance of an order. We accept approved credit cards and other methods of payment as specified by our payment processor from time to time for all purchases. You represent and warrant that: (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honoured by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, import clearance fees or duties, if any, regardless of the amount quoted on the Site at the time of your order.
(c) All payments on the Site are facilitated through a third-party payment processor (i.e. Stripe, Inc.). Company may replace its third-party payment processor without notice to you. Charges shall only be made through the Site. Company may group multiple charges into a single aggregate transaction on your payment method based on the nature of the charges and/or the date(s) they were incurred. If you don't recognize a transaction, then check your payment history.
6. Shipments; Delivery; Title and Risk of Loss
(a) We ship Products from our location in Richmond, British Columbia, Canada through third party carriers. We will arrange for shipment of the Products to you. Shipment options may vary depending on the type of the Product and the shipment destination. You will pay all shipping and handling charges unless otherwise specified in the order confirmation. The price of shipment will be estimated at the time of the order.
(b) Title and risk of loss pass to you upon our transfer of the Products to the carrier/delivery. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
(c) We will provide you with a tracking number for each shipment. You must notify us in writing with reference to the order number if within 48 hours of the expected delivery time you did not receive the Products. We will investigate the matter and provide you with a delivery status update.
(d) Since our Products may be fragile and are very valuable, we encourage all customers to purchase product insurance against loss or damage with the carrier prior to shipment. Insurance is available through most of our carriers at additional fee. For more information about arranging the insurance, please contact us by selecting contact customer service after you login into your account.
(e) We may need certain information from you so that we can deliver the Products to you. If so, we will contact you to ask for this information. If you do not give us this information within a reasonable time of asking for it, or if you give us incomplete information, we may cancel the order or deliver the Products to you with additional reasonable charges or fees to account to compensate us for any extra work that is required as a result. You shall pay any such reasonable charges or fees in advance of the delivery of the Products. If the order is cancelled as a result of your failure to provide us with the information required to deliver the Products, you shall not be entitled to a credit or a refund for such order. We shall not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
7. No Returns and No Refunds
(a) The Products and Services sold on the Site are one of a kind, and are not subject to returns or exchanges. To the maximum extent permitted by law, all sales are final and we will not offer any returns or refunds on any Products or Services sold on the Site. Items are fully photographed for you to visually inspect prior to purchase. Please read the description of the Products and Services carefully and review all images before placing your order.
(b) If the Product you ordered has not been delivered within 30 days of the estimated delivery date specified in the order please contact us and provide your order number and tracking number at service@puticollege.com.
(c) If you experience any issue with the download or access to the digital Products or Services, please contact us and provide your order number by selecting contact customer service after you login into your account.
(d) If you receive a wrong product (i.e. not the Product specified in the purchase order confirmation) please contact us and provide your order number and tracking number. Please take images of the Product and send them to us by selecting contact customer service after you login into your account. You are responsible for maintaining such Product in the original condition it arrived to you, and we may ask you to ship it back to us.
(e) If the Product you ordered has arrived broken or with missing parts, please take images of the product, and send them to us by selecting contact customer service after you login into your account with the order number. You are responsible for maintaining such product in the original condition it arrived to you, and we may ask you to ship it back to us.
8. Warranty and Disclaimers
We do not manufacture or control any of the Products offered on our Site. The availability of Products or Services through our Site does not indicate an affiliation with or endorsement of any product, Service, supplier or manufacturer. Accordingly, we do not provide any conditions or warranties with respect to the Products or Services offered on our Site. However, if the products and services offered on our Site are covered by the manufacturer’s warranty, such warranty is detailed in the product’s description on our Site and is included with the product. To obtain warranty service for defective Products, please follow the instructions included in the manufacturer's warranty.
UNLESS OTHERWISE SPECIFIED IN THE PRODUCT OR SERVICE DESCRIPTION ON THE SITE, ALL PRODUCTS AND SERVICES SOLD ON THE SITE ARE PROVIDED ON AN “AS IS”, “WHERE IS” BASIS, WITH ALL FAULTS, AND WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, COMPLIANCE WITH ANY STATUTORY OR REGULATORY REQUIREMENTS, NONINFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES, TERMS OR CONDITIONS ARISING OUT OF THESE TERMS, COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE, PRODUCTS OR SERVICES PROVIDED HEREUNDER WILL MEET ANY OF YOUR REQUIREMENTS OR THAT USE OF SUCH SITE, PRODUCTS OR SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, VIRUS-FREE OR SECURE.
Some jurisdictions limit or do not allow the disclaimer of implied or other conditions and warranties so the above disclaimer may not apply to you.
You affirm that we shall not be liable, under any circumstances, for any breach of warranty or condition claims or for any damages arising out of the manufacturer's failure to honour its warranty obligations to you.
9. Limitation of Liability
IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING DAMAGES FOR LOSS OF GOODWILL, LOSS OF PROFITS OR REVENUES, DIMINUTION IN VALUE, BUSINESS INTERRUPTION, DATA LOSS, OR WORK STOPPAGE. IN ANY CASE, OUR AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS UNDER THESE SALES TERMS WILL NOT EXCEED USD$10. THE FOREGOING LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SHALL APPLY REGARDLESS OF WHETHER SUCH LIABILITY ARISES FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), COMMON LAW DOCTRINES, EQUITABLE PRINCIPLES OR STATUTORY PROVISIONS, OR PURSUANT TO ANY OTHER LEGAL DOCTRINES, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. INSOFAR AS APPLICABLE LAW PROHIBITS ANY LIMITATION ON LIABILITY HEREIN, THE PARTIES AGREE THAT SUCH LIMITATION WILL BE AUTOMATICALLY MODIFIED, BUT ONLY TO THE EXTENT SO AS TO MAKE THE LIMITATION COMPLIANT WITH APPLICABLE LAW. The allocation of risk set out in these Sales Terms is an essential part of the bargain between the parties, a controlling factor in determining the financial arrangement between the parties as set out in these Sales Terms, and an inducement to each party to enter into these Sales Terms.
10. Indemnity
You shall indemnify us against all liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with your use of the Site and the Products or Services purchased on the Site, or your performance under these Sales Terms including but not limited to:
a breach of these Sales Terms as applicable to you;
any third party claim against us for death, personal injury or damage to property arising out of or in connection with the Products or Services purchased on the Site; or
any claim against us arising from the unlawful sale or distribution by you of the Products or Services purchased on the Site.
11. Force Majeure.
We shall not be liable or responsible to you, nor be deemed to have defaulted under or breached these Sales Terms, for any failure or delay in fulfilling or performing any of these Sales Terms, when and to the extent such failure or delay is caused by or results from the following force majeure events ("Force Majeure Event(s)"): (a) acts of God; (b) flood, fire, earthquake, epidemics, pandemics, including the 2019 novel coronavirus pandemic (COVID-19), tsunami, other potential disasters or catastrophes, explosion; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or action; (e) embargoes or blockades in effect on or after the date of this agreement; (f) national or regional emergency; (g) strikes, labour stoppages or slowdowns or other industrial disturbances; (h) shortage of adequate or suitable materials, telecommunication breakdown or shortage of adequate power or transportation facilities; and (i) other similar events beyond our control.
We shall give you notice as soon as practicable in case of the Force Majeure Event, stating the period of time the occurrence is expected to continue. We use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. All timelines specified in these Terms of Sale, and all our obligations under these Terms of Sale or any purchase order shall be suspended until the termination of the Force Majeure Event. We shall resume the performance of our obligations as soon as reasonably practicable after the termination of the Force Majeure Event. If we are not able to resume our activities within reasonable time, we may, upon notice to you, terminate any purchase order that has not yet been shipped and refund to you any payments for such order received by us.
12. How to Contact Us
We are a company registered under the laws of the Province of British Columbia, Canada with a place of business located at 5431 Minoru Boulevard, Richmond, BC Canada V6X 2B1. You may contact us by writing to us via contact customer service after you login into your account.
13. LANGUAGE
The authentic language of the Agreement is English and any translations provided are for convenience only. If there is any conflict between the English language version of this Agreement and any translation, then the English language version will prevail. You agree we may communicate with you in English during the term of this Agreement.