Common Questions

Please check the following information before placing an order:

1. Orders shipped outside of Canada may be subject to import taxes, customs duties and fees levied by the destination country. Only bid if you truly acknowledge and accept paying the taxes.
2. Orders shipped outside of Canada may be subject to import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. CiBeiYin has no control over these charges, nor can CiBeiYin predict what they may be.
3. Please check with local customs office of destination country to see if you can import the items, and if any additional licenses or permits are needed.
4. Placing multiple orders within a short period of time can cause customs clearance and order release delays.
5. China Customs may contact customers with the phone number/email address asking for photo ID copies.